Security & AI

Automation that interacts with business systems needs boundaries.

These are the principles WiseLink Automation builds with. Specific security requirements are agreed with each customer per project.

  • Least Privilege

    Integrations should receive only the access required for their workflow.

  • Controlled AI Actions

    AI models interact through defined tools rather than unrestricted system access.

  • Human Approval

    Sensitive actions can require explicit approval.

  • Traceability

    Important workflow steps should produce an execution history.

  • Data Minimisation

    Only information required for the workflow should be processed.

  • Error Handling

    Production automation must account for failure. See what that covers.

Error handling

Production automation must account for what goes wrong.

A workflow that only works on the happy path is a demo. Each of these cases needs a defined response: retry, wait, escalate to a person, or stop safely.

  • API failures
  • Unavailable systems
  • Invalid input
  • Retries
  • Duplicate events
  • Timeouts
  • Partial execution

AI recommends. Software executes.

Where AI is used, it interprets information and proposes a next step through defined tools. Validation, approval and execution are handled by deterministic workflow logic.

Example workflow

  1. AI interprets the incoming request
  2. Proposed action checked against business rules
  3. Approval requested when the action is sensitive
  4. Workflow executes through a defined integration
  5. Action and outcome recorded in the execution history

Compliance

Security and data requirements are assessed as part of each implementation. WiseLink does not claim security or compliance certifications. For how this website handles personal data, see the privacy notice.

Discuss your security requirements.

Tell us about the workflow and the controls it needs. We will include them in the design from the start.

Discuss Your Operations See What We Build