E-commerce automation

Your employees shouldn’t be the API between your e-commerce systems.

WiseLink connects storefronts, ERP, accounting, inventory, suppliers and fulfilment into automated workflows.

Example architecture

One order, several systems.

Online sales may happen in one system, inventory in another and finance in a third. The automation sits between them: it receives each order once and updates every system that needs it.

  • Storefront
  • ERP
  • Accounting
  • Fulfilment

Diagram: the storefront produces orders. Orders go to the WiseLink automation, which updates ERP, accounting and fulfilment. ERP updates inventory; fulfilment updates the customer.

Example only. The systems and interfaces differ per business.
Workflows

The operations behind online commerce.

Order automation

From checkout to warehouse without re-typing the order.

  1. Order
  2. Validation
  3. ERP
  4. Inventory
  5. Fulfilment
  6. Customer update

Inventory synchronisation

Stock levels kept consistent in both directions.

  1. ERP / warehouse
  2. Storefront

Product data

One source of product information, published where it is sold.

  1. ERP / source system
  2. Transform
  3. Webshop / marketplace

Procurement

Reorders prepared automatically, approved by a person.

  1. Inventory threshold
  2. Purchase process
  3. Approval
  4. Supplier
  5. ERP

Finance

Transactions reconciled; only the mismatches reach your team.

  1. Orders
  2. Transactions
  3. Accounting
  4. Reconciliation
  5. Exceptions

Returns

Stock and money updated from one return request.

  1. Return request
  2. Validation
  3. Stock
  4. Finance
  5. Refund workflow
  • Business system
  • Automated step
  • Human approval or exception

Platforms such as WooCommerce, Shopify, custom storefronts and marketplace APIs can be part of these flows. Availability depends on the APIs and integration capabilities provided by each system.

Discuss your e-commerce workflow.

Tell us where orders, stock and money still move by hand between your storefront, ERP and accounting.